Privacy, plainly.
We collect very little, we never sell it, and none of it is searchable. Here is the whole picture.
Effective 14 August 2026 · Policy version 2026-08
Who can be here.
Moranne is for adults, eighteen or older, who are raising or caring for a neurodivergent child. Children may not create accounts, and there is nowhere in Moranne to give a child a profile. Every account confirms it is adult-held and is verified — a confirmed email address or a Google sign-in — before it can read or write anything in the community.
What we collect.
An email address and a password (or your Google sign-in) so you can sign back in. A display name you choose, which does not have to be your legal name, and optionally a broad location such as a county. The circles you join, the posts and replies you write, your reactions, what you save, your mood check-ins, your notification settings, and the accounts you have blocked, muted, or reported. Timestamps, and the version of these policies you accepted. That is the whole list.
What we never ask for.
Your child's full name, school, birthday, diagnosis list, case number, address, or photograph. There is no field for any of it, and image and file uploads are switched off entirely. Please keep it out of what you write, too — say "my kid," say "his school," and the story still lands. When we spot something that looks identifying in a draft, we say so before you post; you can revise or continue.
Who can see what you write.
Only signed-in members of the circle you posted in. There is no public profile page, nothing is visible to visitors, and community pages are excluded from search engines. Your writing never appears in a page title, a URL, a link preview, an analytics event, or a notification preview. There is no direct messaging in Moranne at all, and members never see each other's email addresses. Moderators can read a reported message and the thread around it so a sentence is not judged out of context; they cannot read your saved posts, your check-ins, or who you have blocked or muted.
What we will never do with it.
We do not sell community conversations, and we never will. We do not run advertising, and we do not target anything — advertising or otherwise — on what you write about your child, your health, your family, or your circumstances. We do not use your words in marketing, testimonials, case studies, or to train a model.
Who processes it for us.
Only the categories needed to run the site: a managed database and authentication host (which stores your account and your writing), a transactional email provider (which sends confirmations, password resets, and any notifications you turn on), and an application hosting provider. We also use a privacy-light, aggregate web analytics measure of page traffic. These vendors process data on our instructions, for these purposes only. We do not share your data with anyone else except where the law requires it, and we will say so on this page if a vendor category ever changes.
Why we hold each thing.
Account details: so you can sign in and we can reach you about your account. Posts, replies, reactions and saves: so the community works. Blocks and mutes: so your boundaries hold. Reports, moderator notes and the moderation log: so a decision can be reviewed and a pattern can be seen. Adult confirmation and policy version: so we can show a rule was accepted.
How long we keep it.
Account, profile, posts, replies, reactions, saves and check-ins: for as long as your account exists. Deleted posts and replies come down immediately. Notifications: about ninety days. Reports and moderation records, including the reason for an action: one year, so decisions can be reviewed. Incident records: one year. Blocks and mutes: until you reverse them. Email delivery logs kept by our email provider: their standard short retention.
Seeing, correcting, or deleting your data.
You can edit your display name, location, bio and notification settings yourself in Settings, and unblock or unmute anyone from the same page. To get a copy of your data, correct something you cannot edit, or delete your account, email hello@moranne.com from the address on your account. We answer within seven days and write back when it is done, and you do not have to give a reason. Deleting your account removes your profile, posts, replies, reactions, saves and check-ins; the moderation log keeps a record of any action taken, with your account referred to by ID only.
Appeals.
If a message of yours was hidden or removed, or your account was warned, paused, or closed, you are told what happened and why. Reply to that note, or write to hello@moranne.com, and a moderator who did not make the original decision will look again.
How it is protected.
Your writing lives in a managed Postgres database with row-level security, so a query can only ever return the rows that member is allowed to see. Passwords are stored hashed, never in plain text. Traffic is encrypted in transit. Roles, reports, moderator notes, the audit log, incident records and escalation contacts are unreachable by ordinary member accounts, at the database level and not just in the interface.
If something goes wrong.
If we believe your data has been exposed, we will contain it, write down what happened, and tell the people affected by email with what we know, what we have done, and what you can do — without waiting until the story is tidy. To report a vulnerability or a suspected exposure to us, write to hello@moranne.com with "security" in the subject; we reply to say we have it.
Lived experience is not authority.
Nothing in Moranne is medical, clinical, legal, educational, or emergency advice, and no one here speaks for a clinic, a district, or a therapy. If someone might not be safe right now, call or text 988 (Suicide & Crisis Lifeline, US) or call 911. Do not wait for a reply here.
Changes.
If we change something that matters here, we will say so on this page and in the community before it takes effect — not quietly — and the policy version below changes with it.
Questions about any of this: hello@moranne.com. A person reads it.